Privacy policy

We, The Sanding Room, manage this website. We are committed to protecting your privacy and we keep to the data-protection laws that apply in the United Kingdom. This privacy policy, together with our Cookies policy, explains how we use any information we collect about you and forms part of our Terms and Conditions.

For the purposes of relevant General Data Protection Regulation (GDPR), we are a controller of your personal data.  As a controller we use the personal data we hold about you in accordance with this privacy policy.

The Sanding Room is registered under the Data Protection Act 2018 to collect and process data. Registration No. ZA304625. The Sanding Room complies fully with the requirements of the Data Protection Act, 2018.

General

We will collect information about you when you open an account with us, register with this website, place an order for products or services or ask us for more information. The type of information we may collect includes: your name, postal address, email address and phone number so that we can contact you if we need to. We may also collect information about how you use this website using cookies (Cookies are small text files which are stored on your computer when you visit some web pages. They cannot harm your computer)

We may use the information you provide for processing your order or manage your account. Also be able to contact you about your views on our services, to provide a more personalized online experience and to provide tailored communications. It help us to keep accurate records, to keep you informed about the products and services we offer, for market research purposes and help us improve the content of our website to make it more visible and useful, too.

We only keep your information for a limited period. Then we can respond to your query, provide you with the information you need or send you updates on our products and services for as long as you tell us you are happy for us to do so. However, by law, we need to keep some records for a longer period of time.

We will not disclose information about our customers to anyone outside the company unless the law requires or permits us to do so.

The data that you provide to us will not be given or sold to third parties. If you suspect that it has been used by third parties, please let us know so that we can investigate the circumstances.

Information Security

We take protecting your information seriously and have appropriate physical and technological security systems in place to keep it safe. All of the forms which gather or display personal information on our site are protected by a mechanism called Secure Socket Location (SSL). This is a standard technology which provides a secure connection between internet browsers and websites, allowing you to transmit private data online. Firewalls are used to block unauthorized access to our server. Within our organisation, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it.

Data Protection Officer

Our Data Protection Officer is Marek Siska. You can contact him by phone on 01444 635004 or by email marek@thesandingroom.co.uk

Right of Access

If you have any questions or concerns about your privacy rights or your data protection rights please get in touch with us immediately.

You have the right to be supplied with a copy of the data which we hold about you. Please contact us to get your data report.

Your right is also to make an inquiry or a complain to the Information Commissioner’s Office (ICO) if you have concerns about our use of your data, or if you think we have breached a legal requirement. More details about GDPR are available at www.ico.org.uk.